Who we are
noot is run by We Are Flip Pty Ltd (ABN 92 702 616 475), trading as flip, in Queensland, Australia (“we”, “us”). We handle personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. You can contact us about privacy at [email protected].
End-to-end encryption
Rooms created from 21 October 2026 are end-to-end encrypted. Your browser creates a secret key for each room and encrypts everything people type, every name and every image with it before anything is sent. The key is only in the room’s links (after the #, a part of a web address that browsers never send to a server) and in the browsers that have opened the room. We, our hosting and database providers, and anyone who gains access to our database only see scrambled text.
Some things can’t be encrypted, because noot needs them to work: room names, who is a member and their role, when things were created or changed, and numbers and on/off values (such as how many votes an option has, a score, or whether a task is ticked), and which days a meal or week planner has something on. Rooms created before 21 October 2026 are not encrypted.
A few features have to reach outside the room to work, and when they do, what they need leaves your browser unencrypted: to show a preview of a link (its title and picture) or live data from a link, the link is sent to our server, which fetches the page or data and keeps the result in a short-lived cache (up to a day for previews, about a minute for live data); the weather sends the place’s map position to Open-Meteo; embedded videos, music, maps and posts load from the service they come from (such as YouTube or Spotify), which sees that you’re viewing them. The rest of the room stays encrypted.
Because only links carry the key, anyone you share a full link with can read the room, and if every link and every device that opened a room is lost, nobody, including us, can recover what’s in it.
What we collect
- What you add to rooms. Text, lists, cards, votes, chat messages, questions, sign-ups, images and anything else you or other people in a room enter. It belongs to the room and is visible to whoever can open the room. In encrypted rooms we only store it encrypted.
- The name you choose. If you give a display name, it’s shown next to what you do in a room and in the room’s list of people. It doesn’t need to be your real name. In encrypted rooms it’s stored encrypted.
- An anonymous ID. When you open noot, Firebase gives your browser a random anonymous ID. We use it to remember which rooms you’re a member of, your role (viewer, editor or admin) and which rooms you own. It isn’t linked to your email, phone or any account unless you sign in.
- Your account, if you make one. Signing in is optional. If you sign in with Google or Apple, or with an email address and password, we keep your email address, the name Google or Apple shares (if any), how you signed in and an account ID. Apple lets you hide your email, and then we only get a forwarding address. Firebase Authentication handles your password; we never see it. Your account lists the rooms you’re in and your role in each, so they’re there on every device, and records your Noot+ plan, the rooms it’s on and your purchases.
- Who’s in a room right now. While a room is open we show how many people are there and their display names. This is removed when you leave.
- Saved copies of rooms. Rooms with members keep about twelve recent copies plus one a day for the past week (older ones are removed as new ones are made), so an admin can roll back if the room is damaged.
- Reports. If you report a page, we store the reason, your note, your anonymous ID and, if you leave the box ticked, the page’s full link with its key, so our team can open the page and check it. A short alert with the room’s name, the reason and your note (never the link or key) goes to our team’s chat service. A page that enough people report can be held for review: while it’s held only its admins and our team can open it, and nothing in it can be deleted until we’ve looked.
- Uploads. For each image we keep a record of which room it was added to and which anonymous ID added it, so we can remove everything someone added if they break our terms.
- Technical information. Our hosting and database providers process your IP address and basic browser details to deliver the site and keep it secure, and keep short-lived logs. To limit uploads and new short links per network, and to count reports about a page from different networks, our server also stores a one-way, salted hash of your network (never the address itself). Counts for limits are kept for up to two days; report counts until our team has reviewed the page.
We don’t ask for your phone number, address or payment details, and only ask for your email if you make an account. We don’t use analytics, advertising or tracking cookies.
Noot+. Noot+ is bought for an account. The payment is handled by Paddle, who act as the seller (merchant of record). Paddle collects your email, payment details and country for the purchase, under their own privacy policy. We receive a purchase reference, the plan, the amount paid and whether it was refunded, and keep them with your account. Rooms that bought Noot+ on their own before accounts keep the room’s name with their purchase reference. We never see your card details, and Paddle never sees what’s in your rooms.
What stays in your browser
noot stores a few things in your browser’s local storage, not on our servers: your display name, your theme, the rooms you visited recently, the starting layout you picked last and similar settings. You can clear them at any time by clearing this site’s data in your browser.
How we use it
- To run rooms: store and sync what people add, in real time, for everyone in the room.
- To control access: decide who can open, edit or manage a room.
- To keep noot safe: stop automated abuse, spam and attacks, and investigate reports.
We don’t use the content of your rooms for advertising, and we don’t sell or rent personal information.
Who else handles it
We use a small number of providers to run noot. Their servers may be outside Australia, including in the United States.
- Google Firebase stores rooms and accounts, and runs sign-in, anonymous or with an account (Realtime Database and Authentication).
- Google and Apple confirm who you are if you choose to sign in with them, under their own privacy policies.
- Google reCAPTCHA Enterprise and Firebase App Check check that requests come from the real noot site and not a bot. Google processes device and usage signals for this.
- Cloudflare hosts the website.
- Paddle handles Noot+ purchases, as the seller, and gets your account ID with them (or, for a room bought on its own, the room’s name).
- Google Fonts serves the typeface, so your browser contacts it when it loads the font.
- Our team’s chat service (such as Slack) receives the short alert when someone reports a page.
- Open-Meteo provides forecasts if a room uses the Weather module. The place name and its coordinates are sent to Open-Meteo, not your own location.
- Embedded content such as YouTube, Vimeo, Loom, Figma, Google Docs, Maps, Twitch or Spotify loads from those services when a room contains an embed. They have their own privacy policies and may set cookies. YouTube embeds use YouTube’s privacy-enhanced mode.
By using noot you agree that your information may be handled by these providers overseas. We take reasonable steps to make sure they protect it.
Public, view-only and private rooms
Whoever creates a room chooses who can open it. Public rooms can be opened and changed by anyone with the link. View-only rooms can be opened by anyone with the link, but only invited people can change them. Private rooms can only be opened by people who were invited. Room links end in a random code to make them hard to guess, but anyone you share a link with can pass it on.
How long we keep it
- Rooms stay until an admin deletes them. A deleted room can be restored by its admins until it’s deleted for good, which erases it, its members, its invite links, its images and its saved copies. Records of which images were uploaded to it, and any reports about it, are kept so we can act on abuse.
- Your account stays until you delete it, with Delete account on your account page. That removes your sign-in, your account’s list of rooms and its Noot+. Records of purchases are kept for refunds, and for as long as tax and consumer law require.
- Saved copies are replaced as new ones are made; we keep about twelve recent ones and one a day for the past week.
- Rooms that are empty and unused for a long time may be removed.
- Provider logs are kept only as long as those providers need them for security and operations.
Your choices and rights
You can change or remove what you added to a room, leave a room, or (as its admin) delete it. You can ask us for access to, or correction or deletion of, personal information we hold about you by emailing [email protected]. If you haven’t made an account, we may need the room link and details of what you added to find it. If you have, you can see your account and delete it yourself, on your account page. If you’re in the European Union or the United Kingdom, you also have rights under the GDPR, including to object to processing and to complain to your local regulator.
Children
noot isn’t meant for children under 13. If you’re under 18, check with a parent or guardian before using it. If you think a child has put personal information into noot, contact us and we’ll help remove it.
Security
Connections are encrypted, new rooms are end-to-end encrypted, access to rooms is enforced on the server, and invite and recovery links are long random codes. No system is perfectly secure, so keep your recovery link private and don’t put passwords, financial details or other sensitive information in rooms.
Complaints
If you have a concern about how we handle your information, email [email protected] and we’ll respond within 30 days. If you’re not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
We may update this policy as noot changes. We’ll change the date at the top, and for significant changes we’ll make it clear on the site.